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Shipping Policy


Meffert's Puzzles and Games: The Worlds Leading Puzzle Source
Purchase Puzzles Here!


Domestic Shipping Costs
Shipping is $1.50 for orders totaling less than $4.50; these orders will ship in a plain white envelope.
Shipping is $3.00 for orders totaling $4.51 - $19.99; these orders will ship in a bubble mailer
Shipping is free for orders totaling $20 or more; these orders will ship in a bubble mailer.

International Shipping Costs
First Class shipping is $1.50 for orders totaling less than $4.50; these orders will ship in a plain white envelope.
First Class shipping is $5.00 for orders totaling $4.51 - $24.99; these orders will ship in a bubble mailer
First Class shipping is $10.00 for orders totaling $25 - $100, but any amount over the actual shipping cost will be refunded; these orders will ship in a bubble mailer.

*For International orders totaling more than $100, first class shipping will not be offered at checkout; only Priority and Express shipping will be offered, as they are more reliable methods of shipping internationally. If your order exceeds $100 and you would rather it be shipped using first class shipping, please email us your transaction ID number and the shipping fee will be refunded (first class shipping will be free), but your order is not eligible for reshipment if it is lost or damaged during shipping.

Priority shipping is $23.95 for orders under $200 and $59.95 for orders over $200, though if an order totals $200 or more but weighs less than 4 lbs it can be shipped at the lower
        rate and any overpayment of shipping fees will be refunded.
      *Canada: Priority shipping to Canada is $19.95 for orders under $200 and $40.95 for orders over $200.
Express shipping is $44.95 for orders under $200, $79.95 for orders over $200, though if an order totals $200 or more but weighs less than 4 lbs it can be shipped at the lower rate
        and any overpayment of shipping fees will be refunded.
      *Canada: Express shipping to Canada is $34.95 for orders under $200 and $64.95 for orders over $200.  
*Some countries may charge an import fee for packages of a certain weight or cost. It is the responsibility of the customer to be aware of such regulations, and Cubesmith is not responsible for any import fees.

We are a small company and manufacture all of our products in-house, so we ask that you please allow up to 14 days for your order to be filled. Orders are filled in the order that they are received.
Orders shipping within the US are shipped from our shop daily. Most domestic orders are shipped using first class mail and should arrive within 2-5 business days of being shipped. If your order totals more than $4.50 it will be shipped in a bubble mailer and you will receive an automated email from Paypal with a tracking number; if your order totals $4.50 or less it will be shipped in a business sized white envelope and tracking is not provided, though you will receive an email from us notifying you of the shipping date.  If you have not received shipping notification 14 days after your payment was completed, please email us with your transaction or receipt ID number and we will look into it. If your USPS tracking information has not updated 10 days after the order was scheduled to ship, please email us with your transaction or receipt ID number and we will look into it.

Orders shipping outside of the US
are shipped from our shop daily. Most international orders are shipped using first class mail. If you have not received shipping notification 14 days after your payment was completed, please email us with your transaction or receipt ID number and we will look into it. If your order totals $4.50 or less it will be shipped in a business sized white envelope and tracking is not provided, though you will receive an email from us notifying you of the shipping date. If your order totals more than $4.50 it will be shipped in a bubble mailer and you will receive an automated email from Paypal with a customs form number. USPS now requires that all international shipments over 1 ounce have a customs form attached to identify the contents of the package. Customs forms are not scanned for tracking once international packages leave the US (the last scan is usually in Los Angeles); they are not scanned by international postal services and you will be unable to track the shipment once it leaves the US, with the exception of Express Shipping, which is able to be tracked via www.usps.com. Any customs or import charges incurred are the responsibility of the buyer. Most international orders arrive within 14 days of shipment, but because international delivery times vary, we ask that you please allow up to 8 weeks from the shipping date for delivery. If you have not received your order 8 weeks after it shipped, please email us with your transaction or receipt ID number and we will look into it.
*IMPORTANT SHIPPING NOTICE*
*Orders to the Philippines and Malaysia*
are no longer guaranteed unless Priority or Express shipping is used (as of 7/29/2008). This means if you select standard shipping to one of these countries and your order does not arrive, you will not be offered to have your order reshipped. We apologize for the inconvenience, but the postal service in these countries has proven to be too unreliable and too many packages are never arriving. If the problem persists, we will be forced to discontinue shipping to these countries. *Other countries may be added if they are determined to have unreliable postal delivery.  Tracking numbers are not available for international orders shipped via first class or Priority shipping. On Priority packages, customs forms are used, but tend not to be utilized by the postal service as a means of tracking. Express mail packages are able to be tracked via www.usps.com and have a guaranteed delivery date given at time of shipping (usually about 5 business days from the date it was shipped).

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